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WHAT IS OUR REWARDS PROGRAM?Members Only is Zahraa&#x2019;s exclusive rewards program. When you create an account with us, you&apos;ll start earning points when you make a purchase and complete other activities. The more points you collect, the higher your tier and the more benefits you&apos;ll unlock. Signing up is free- join our program today!

WHAT IS OUR REWARDS PROGRAM?. Members Only is Zahraa’s exclusive rewards program. When you create an account with us, you'll start earning points when you make a purchase and complete other activities. The more points you collect, the higher your tie

What is our Rewards Program?

REWARDS PROGRAM

My order was marked delivered but it’s not here.

What if my order is lost/damaged?

What happens if my order shipment is delayed?

My Order is being Returned to Sender

What if my package is already shipped to the wrong address, can I still update it?

Will I be charged Custom & Import duties?

My order is being Returned to Sender

What should I do if my order was returned due to an address issue?

Why can't I track my package?

DELIVERY

Shipping Policy

Do you offer expedited shipping?

Do you offer free shipping?

How do I track my order?

Do you ship worldwide?

SHIPPING

Can I edit or add anything to my order?

Can I cancel my order?

I received a wrong item, what do I do?

How do I apply discount codes?

Where is my order confirmation?

What should I do if an item is missing in my order?

Is it possible to update my address after placing an order?

Why was I charged more than once?

ORDER ISSUES

Rewards Program

How do I view my points balance?

What do the 'approved', 'pending' and 'canceled' statuses mean?

Is there a limit to the numer of points I can earn?

I've redeemed my points but forgotten my code

Why has my account balance gone down?

Where can I find out about restocks?

Why is the item still out of stock after I received a restock notification?

RESTOCKS

Do you have a size guide?

PRODUCTS AND SIZING

How do I make a return?

When will I get my refund?

What is your Refund policy?

RETURNS

How do I unsubscribe from email and text/SMS messages?

How Do I log in to my account?

MY ACCOUNT

Ambassadors

INFLUENCERS

What is our Rewards Program?Updated 2 months ago