zahraa-the-label

At Zahraa The Label, we understand how important your orders are, and we do our best to ensure timely delivery. However, sometimes delays can occur due to factors beyond our control, such as transportation disruptions, weather conditions, or high shipping volumes during peak periods.Rest assured, your order is still on its way! The most up-to-date tracking information will show an estimated delivery date. You can track your package in real time using the provided tracking number. If your order is still within the estimated delivery window, we kindly ask for your patience.Our team is closely monitoring your shipment and will keep you updated. If you have any questions or concerns, feel free to reach out to us at support@zahraathelabel.com

At Zahraa The Label, we understand how important your orders are, and we do our best to ensure timely delivery. However, sometimes delays can occur due to factors beyond our control, such as transportation disruptions, weather conditions, or high shi

What happens if my order shipment is delayed?

DELIVERY

My order was marked delivered but it’s not here.

What if my order is lost/damaged?

My Order is being Returned to Sender

What if my package is already shipped to the wrong address, can I still update it?

Will I be charged Custom & Import duties?

My order is being Returned to Sender

What should I do if my order was returned due to an address issue?

Why can't I track my package?

Shipping Policy

Do you offer expedited shipping?

Do you offer free shipping?

How do I track my order?

Do you ship worldwide?

SHIPPING

Can I edit or add anything to my order?

Can I cancel my order?

I received a wrong item, what do I do?

How do I apply discount codes?

Where is my order confirmation?

What should I do if an item is missing in my order?

Is it possible to update my address after placing an order?

Why was I charged more than once?

ORDER ISSUES

Rewards Program

What is our Rewards Program?

How do I view my points balance?

What do the 'approved', 'pending' and 'canceled' statuses mean?

Is there a limit to the numer of points I can earn?

I've redeemed my points but forgotten my code

Why has my account balance gone down?

REWARDS PROGRAM

Where can I find out about restocks?

Why is the item still out of stock after I received a restock notification?

RESTOCKS

Do you have a size guide?

PRODUCTS AND SIZING

How do I make a return?

When will I get my refund?

What is your Refund policy?

RETURNS

How do I unsubscribe from email and text/SMS messages?

How Do I log in to my account?

MY ACCOUNT

Ambassadors

INFLUENCERS

What happens if my order shipment is delayed?Updated 2 months ago